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Estates Admin Office 

Located in Bridge House (adjacent to the Sainsbury's superstore - off the Shorehead roundabout). The Estates Administration Team - Diane Bilinski, Brian Bramall and Avril Smith, led by Sara Hughes - are responsible for the administration of purchase orders, invoices, energy payments, sickness and absence management, visitor/contractor parking and general clerical duties for the Estates Office. They also have the important job of running the Estates helpdesk.

The Estates Helpdesk via ext 2550 can be used for all Estates and Facilities enquiries including:

  • Reporting faults for general enquiries
  • Campus support requests
  • Cleaning requests
  • Security requests

Hours of Operation

Monday to Thursday 08.00 - 17.00
Friday 08.00 - 16.00

There is an answering service available for non-urgent work requests, which is available out of hours. All requests made out of the hours of operation will be processed the following working day. Please ensure that you leave your name and extension number so that we can contact you and confirm your request has been processed.  There is also a dedicated email address, please email


The awards winner 2012, 13, 14, 15
University of the year 2013
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Athena Swan Bronze Award

VAT registration number 516 3101 90

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