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Campus support

Campus support banner

The main Campus Support office is located in Bridge House.

The Campus Support Manager, Sally Hobson, with assistance from the Campus Support Supervisors (CSSs) and Campus Support Officers (CSOs), ensures the smooth operation of the University's day to day activities.

Operational hours

Clock Image Campus Support Officers are available between the hours of 6.00am - 9.50pm Monday to Thursday and 6.00am - 8.50pm on ‎Friday. CSOs are also available on campus at the weekend, in term time only.



Opening and locking buildings

Image of Queen St. Studio All buildings, on the Queensgate Campus, have a number of access/exit routes which are unlocked at 6.00am Monday to Friday or as requested by the School or Department and remain open during normal daytime hours. However, to help increase the safety of staff and students, CSOs lock all "secondary" external doors at 6.00pm - access to /exit from buildings after this time is restricted to the "primary" (main) door. Primary doors are locked, again by CSO's, between 9.00pm and 9.40pm Monday - Thursday and 8.00pm - 8.40pm on Friday

Staff wanting to work outside these hours should refer to the staff handbook outlining the procedures for "out of hours lone working".

If you have any requests regarding changes to this routine please contact your School or Service Administrator who in turn will contact the Estates Helpdesk who will make the necessary arrangements.


Campus cleaning

Image of Campus Cleaning

Campus support are responsible for the general cleanliness of the buildings and campus externally. The CSOs work in close conjunction with Cleaning services to achieve and maintain standards throughout the University.




Furniture moves and room set ups

Campus Support will assist in the movement of furniture and equipment both within buildings and across campus. We also assist in room set ups for events taking place at the University.

In order for us to assist we ask that the following guidelines are used: -

  • At least one weeks notice for small scale office type moves.
  • Early involvement in the planning of large scale moves.
  • Timescales in which the move is to be carried out.
  • Layouts and plans of the rooms/office in advance of the move.
  • A nominated coordinator from the School/Service

Other Campus Support Duties

Campus Support officers carry out other duties including: -

  • Delivery of mail and large parcels
  • Grounds maintenance
  • Delivery of print items via the print room
  • VIP driving
  • Minor maintenance (e.g. replacing lamps, construction of free standing furniture etc) - please make such requests via the Estates Helpdesk.

Postal Room Schwann Building Level 4 opening hours are Monday to Friday 1pm - 4.30pm 

Central Distribution Unit on Western Campus 8am - 2pm

Request assistance

Email To request assistance from the CSOs please e-mail Estates General Enquiries indicating the contact name and telephone number, room number and a description of your requirements.  Please remember to allow as much time as possible for us to facilitate your requirements. 


If the job is an emergency please contact the Estates Helpdesk on ext 2550.


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