Customer Service Statement

The Finance Department of the University aspires to acheive and maintain a high standard of customer satisfaction. In order to do this the standards to which the department is measured are available by following the following link Customer Service Standards 2021-22 

Let Us Know What You Think Of Our Service

‌The Financial Services Department of the University of Huddersfield is continually looking to improve our customer service offering in line with feedback from our full range of customers.

To provide feedback that we can act upon please:

• Fill in our on line questionnaire
• or write to us at: 

Customer Service Feedback
Financial Services
University of Huddersfield
Queensgate
Huddersfield
HD13DH

If you would like to take up any matter you think is unsatisfactory about the service you have received from us, please refer to our simple-to-use Financial Services Complaints Procedure