University of Huddersfield Logo

Managing Challenging Conversations

Who should attend?

Managers and other colleagues who need to have tough conversations.

Online:

Part 1 - 30 July 2020

Part 2 - 13 August 2020

From October 2020 - there is onlly one part, unless we advise further:

Booking Info:

13 August 2020 14:00 - 16:00 Places Remaining I'd like to attend
29 October 2020 09:30 - 13:30 Fully Booked I'd like to attend
12 January 2021 13:00 - 17:00 Places Remaining I'd like to attend
22 March 2021 09:30 - 13:30 Places Remaining I'd like to attend
02 June 2021 09:30 - 13:30 Places Remaining I'd like to attend

Unable to attend these dates or fully booked?

Please let me know when dates are arranged

Attendee Details

*
*
*

What is the session about?

This session focuses on reviewing and developing the strategies you can use to address challenging or inappropriate behaviour and performance issues.

This session will help participants to ...

  • Recognise the characteristics of a challenging conversation.
  • Understand how to minimise the barriers to challenging conversations.
  • Understand how to manage difficult conversations.
  • Initiate difficult conversations with a prepared plan.

Maps to RDF Planner: Domain B: Personal Effectiveness (B3: Professional and Career Development) Domain D: Engagement, Influence and Impact (D1: Working with Others D2: Communication and dissemination)

The awards winner 2012, 13, 14, 15
University of the year 2013
QS 4 Star Logo
Athena Swan Bronze Award

VAT registration number 516 3101 90

All rights reserved ©