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Assertiveness for Effectiveness (2-part course)

Target Audience:

ALL UNIVERSITY STAFF

This is a 2 part course and participants are required to attend on both dates.

Booking Info:

There are no dates set for this course

Please let me know if new dates are arranged

Attendee Details

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Aims:

To enable participants to deal with their own agendas and priorities and those of others with increased skill and effectiveness in order to create a positive working environment, more skilful interactions and greater personal success and control.

Objective(s):

Following the session, participants will be able to:

  • Recognise the differences between aggressive, passive, indirect and assertive behaviours
  • Understand their own behaviours and responses and their impact on others
  • Acquire and practise basic and powerful techniques for handling ourselves and others more assertively and successfully
  • Increase levels of confidence, competence and emotional intelligence
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