Customer Service Theme
Customer Service Theme
There are currently 1 courses available
Against an ever-changing market where National Student Survey (NSS) satisfaction scores and institutional fee variations hold so much influence over which University students choose, having a reputation for excellent customer service is becoming increasingly important.
This theme aims to support the Inspiring, International and Growth and Efficiency aspects of our 2025 Strategy Map, and our Community and Excellence values.
Learning Resources
LinkedIn Learning
Please find our curated LinkedIn Learning courses and resources for this theme here.
Useful Resources
Please find a range of useful videos, podcasts, courses and resources for this theme here.
LinkedIn Learning
We have curated this LinkedIn Learning Collection on customer service. Access to LinkedIn Learning is free to staff and students at the University, all you need is your University email address and password. You can find more information on how to access the materials on LinkedIn Learning here.
Question? Please get in touch ...
If you would like to know more, or if you have any suggestions or ideas of what we could include in this theme, please contact Christian McGrath, through MS Teams, email: C.McGrath2@hud.ac.uk, or extension 2197.
