Performance Indicators

How we are doing

Letting our users know how we are doing is important to us. We publish a range of performance and availability figures so you can see for yourself.  Use the links on the left to look at our performance and availability figures for recent years

What you can expect from us

We will treat all the users of our services with courtesy and respect at all times.  We will promote equal opportunities and be responsive to the needs of all our users.  We will publicise our services and opening times, and keep you informed of any changes.  We will listen to your comments, complaints and feedback and learn from them. 

Feedback or complaints

If you have any specific comments, feedback or complaints on the services provided by Computing Services, please contact Derek Heathcote, Head of Business Quality and Planning.  For any general feedback please contact Krish Pilicudale who is Deputy Director and Head of Computing Services.