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Customer Service Standards
How are we measuring up in aspects of our service that are important to customers?
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Surveys
How customers rate us in Local and National surveys, and how we compare with relevant benchmarks.
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IT Support
How our IT Support Team is performing in response to customer requests for Help and Advice.
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Customer Feedback
What our customers think of our services.
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CLS Awards
External accreditations of the Quality of our services.