Telecoms, IT Purchasing & Deployment

Hello and Welcome!

The IT Purchasing & Mobile Requests team is a combination of two teams whose responsibility is the procurement and maintainence of new computing devices and mobile phones and its deployment to staff around the campus of the University.

Our team processes all IT & Mobile Phone & Mobiel Contract purchases and offers guidance on what products will best meet your needs. This service works in accordance with the University's Purchasing Policies and Procedures. All IT & Mobile Phone purchases should be made through the IT Purchasing & Mobile Requests team who can:

Ensure best value for money on IT related procurement based on realistic whole life cost estimates including support and maintenance.
Ensure IT related purchases are compatible, secure and supportable.
Manage risks associated with third party supply including physical, information security and reputational risks.
Manage all the above with respect to the general regulations governing public sector procurement.
Understand changing user requirements and to communicate new opportunities and technologies as they arise.

Telephone Services is now the responsibility of 2 other teams within Computing & Library Services. Telephone enquiries are dealt with by Customer Services and Telephone systems & engineers are part of the Networks team. See the Who To Contact section for more information.

Please click on the links at the left-hand side of the page for more information or click on Who To Contact to contact the IT Purchasing & Mobile Requests team.

IT Purchasing

See more on IT purchasing.

Telephone Services

See more on telephone services.

Mobile Phones & Contracts

See more on mobile phones and contracts.

Home Use Software

See more on home use software.

How To Order

See more on how to order.

Who To Contact

See more on who to contact.

Mobile Phones & Contracts

The IT Purchasing team can supply mobile phones for University staff with a request subject to budget holder approval within your school/service.

Our current network provider is O2. Contracts that are taken out from O2 have a 2 year (24 month) length contract to run.

Please contact the Mobile Requests team for all mobile phone enquiries:

New Contracts, New Handsets & Handset Upgrades.
Account Enquiries, Travel Passes, Billing, International Roaming & everything else.

All new devices are deployed by the IT Deployment team and will be installed with our Mobile Device Management system by default.

Please see the tabs below for more information on phones & contracts.

Mobile Phones

We supply mobile phones that are purchased from O2. To purchase a new device, please complete the HudHelp form here.

Mobile Device Catalogue

Contracts - Voice & Text Only

The Voice & Text-only contract is for 2 years (24 months).

Cost: £3.60 per contract, per calendar month.

The Voice & Text-only contract is for 2 years (24 months).

Cost: £3.60 per contract, per calendar month.

The following are part of the contract as standard:

All-inclusive talk minutes:
- Calls to STD Codes are included.
- Calls to your voicemail are included.
- Calls to 0800 numbers are included.
- Calls to non-geographical numbers are not included and are chargeable.
All-inclusive text messaging:
- Text messages to all UK mobile phone numbers included.
- Premium short-code text messages are not enabled and will not send.
MMS (Picture) Messaging:
- MMS Messaging is not enabled on this contract and will only be enabled by specific request due to high costs for this feature.

International Roaming: Please complete the Travel Pass form here to add on relevant travel passes for using your University mobile abroad. If you fail to complete the form in advance of travelling then your school / service will be billed for all additional charges that may occur.

Contracts - Voice, Texts & Data

The Voice, Text & Data contract is for 2 years (24 months).

Cost: £9.60 per contract, per calendar month.

The following are part of the contract as standard:

All-inclusive talk minutes:
- Calls to STD Codes are included.
- Calls to your voicemail are included.
- Calls to 0800 numbers are included.
- Calls to non-geographical numbers are not included and are chargeable
All-inclusive text messaging:
- Text messages to all UK mobile phone numbers included.
- Premium short-code text messages are not enabled and will not send.
MMS (Picture) Messaging:
- MMS Messaging is not enabled on this contract and will only be enabled by specific request due to high costs for this feature
4G Data:
- 4GB of UK 4G data. (4G depends on the model & compatibility of your hotspot, tablet & laptop).

Contracts - Data Only

The Data-only contract is for 2 years (24 months). This is for use in the O2 Wireless Hotspot & Dongles, within 4G-enabled iPads & other tablets and laptops with built-in 4G modems.

Cost: £7.20 per contract, per calendar month.

The following are part of the contract as standard:

4G Data:
- 4GB of UK 4G data. (4G depends on the model & compatibility of your hotspot, tablet & laptop).

International Roaming: We recommend using local WiFi where available. We do not add on Travel Pass bolt-ons for data-only plans.

Home Use Software

As an employee of the University, you are entitled to have a copy of the main software we use on our campus computers but for your own personal use at home. Our main site licence contracts enable staff to receive the software either free of charge or for a small fee.

Please be aware that the software purchased or downloaded for staff home use may come with additional licensing restrictions.

Students: Please see Microsoft Azure for Students (formerly Microsoft Imagine).

Please note that this page is for staff of the University.

Software	Versions Available	Home Use (Staff)	Home Use (PGR)	Where
Microsoft Office 365	Office 365 Personal or Office 365 Home (also includes option to purchase Visio & Project)	Yes - See below	No	Microsoft O365 Home Use Program
Adobe Creative Cloud	Adobe CC (Photoshop, Illustrator, Acrobat DC etc)	Yes	No	Email ITP Software
Matlab	Matlab & toolboxes	Yes	Yes	Email ITP Software
SPSS	SPSS v26 & AMOS v26	Yes	Yes	Download Here SPSS (University Account Required)
Nvivo	Nvivo 20 R1	Yes	Yes	Download Here Nvivo (University Account Required)
Minitab	Minitab v19	Yes	Yes	Download Here Minitab (University Account Required)
AutoDesk	3DSMax, Revit, AutoCAD, Maya	Yes	Yes	AutoDesk
Videoscribe	Videoscribe	Yes	No	Email ITP Software
LinkedIn Learning	LinkedIn Learning	Yes	Yes	LinkedIn Learning
Parallels	Parallels Desktop 16 for Mac	Yes	Yes	OnTheHub
Sophos	Sophos Home - Anti-Virus & Anti-Malware	Yes	Yes	Sophos Home (Free Version & Premium (Chargeable)

Extra Information - Please Read:

The OnThuHub store is a 3rd-party hosted platform run by Kivuto. Thier customer services number is 0800 098 8436 or email them at support@kivuto.com.
Microsoft Office 365: You will obtain a 30% discount on the RRP of the O365 Personal or Home plans. To do this follow the instructions on the website. You will need a personal Microsoft account (a Hotmail, Outlook etc) to take advantage as this will continue to work after you leave working for the University. This works on Windows, Mac, iOS & Android devices.
For software that needs you to email the ITP Software team, please specify your name, email address & what software you need. This is because we need to either do backend setup of the software or there are special requirements for that software.
Parallels Desktop for Mac through OnTheHub is the only place to obtain the software with academic discount. You must also purchase the guest OS (i.e. Windows) licence separately.
For the free AutoDesk software, you must either be a teacher/lecturer or student. For more detailed eligibility criteria, please visit at AutoDesk software.

How To Order

To place an order with the IT Purchasing team, please visit our EmarketPlace Portal which is found by accessing the Agresso Web Portal or by contacting the purchasing requisitioner (this is usually your school technicians or budget holders) within your school or service.

On our EmarketPlace, you can:

Order any of our standard stock items.
Request a quote for non-standard items.
Request a quote for a bulk purchase order.
Request a quote for software.

To use the EmarketPlace you will need an Agresso login and have also attended the relevant training courses. You can only receive an Agresso login by contacting the Agresso Support Team on x3833 or agressosup@hud.ac.uk.

Ordering IT Equipment

1) Standard Stock Items: Select from the catalogue within Emarketplace. Standard stock items are items of IT equipment that we already have in stock & are able to supply you with them far quicker that non-stock items.

2) Non-Standard Items: If you wish to purchase non-standard items then you will need to place a Request For Quote (RFQ) in Emarketplace. The IT Purchasing team will then obtain a price for you from our authorised suppliers. We will obtain quotes for any equipment that meets the University's procurement policies (which can be found here University's procurement policies). Typical delivery times from our suppliers for non-standard items is around 12-15 business/working days.

3) Bulk Purchases: If you wish to purchase a large quantity of IT equipment, you will need to place a Request For Quote (RFQ) in Emarketplace. A bulk purchase is a request consisting of more than 10 items. This is a special request & the IT Purchasing team will be in contact once we have your RFQ to discuss in more detail your exact requirements & the following delivery & deployment of the order. Typical delivery times from our suppliers for bulk purchases is around 12-20 business/working days.

4) Software: If you wish to purchase software for campus use, you will need to place a Request For Quote (RFQ) in Emarketplace. The IT Purchasing team will source pricing & license terms & conditions from our authorised software suppliers and keep records for future reference.

Ordering Telephones Equipment

If you wish to order the following Telephone equipment or services:

New & replacement telephone handsets
Headsets
Patching & re-patching of telephone ports
Activation for Unified Communications (including voicemail)

Then please contact the Telephone Services team. Contact details can be found in the Who To Contact section.

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Hello and Welcome!

IT Purchasing

Telephone Services

Mobile Phones & Contracts

Home Use Software

How To Order

Who To Contact