Frequently Asked Questions:


What is the web address for Unit4?

You can access Unit4 Web through the following link: Unit4 Web


I’m going on holiday, what will happen to my tasks in Unit4?
To ensure that your Unit4 tasks remain active and not time out whilst you are away, we can put on a substitute onto your account, to allow them to complete your tasks on your behalf. An appropriate substitute would need to be someone who has the same Unit4 access as yourself and in relation to the financial regulations, should be of the same level or above in the organisational hierarchy. To send through your substitute request, please email


I need access to a sub-project, how do I go about gaining access?
To provide access to a specific sub-project on your Unit4 account, we will always require the budget holder approval. This will need to be sent in an email to Finance Systems Support at Once this has been sent through, we will then add your access accordingly. We would always advise, once we have granted you access, log out of Unit4 and then log back into to update your account.


There is a product/service that I want to sell online, is there any way of doing this?
We have the online payment facility called the Online Store. This is a place where products such as graduation tickets, conferences and DBS checks are advertised and sold, providing a 24 hour payment service to all of our customers. There is the opportunity to have the products available to both internal and external customers, or hide the product, so it is only identifiable to specific groups of customers. To identify if the online store is a suitable payment facility for your product/service you want to sell, please do not hesitate to contact Finance Systems Support or fill in this Online Store Form. To view our Online Store follow this link 


What is different about an E-Market Place Order?
The E-Market Place is a method of ordering, which is integrated with Unit4. We have created relationships with specific suppliers to incorporate their product catalogue into our ordering process, to streamline the procurement experience. The difference for E-Market Place orders is that rather than physically printing a copy of the order and sending it manually to the supplier, the E-Marketplace sends the order automatically and then the invoice is registered onto the system automatically also, reducing the manual work required by all departments. (Please note - to ensure that your order has been sent to the supplier you need to have received 2 emails, one email notification from Unit4 and one from the supplier themselves, shortly after one another. If this is not the case please contact Finance Systems Support