You Said We Did - Spring 2022

 

Here are the latest examples of where we have listened to your feedback and made changes to how we do things

 

YOU SAID: “I would like an afternoon appointment with a student finance advisor”

WE DID: Afternoon appointments are now available, in person, over the phone or via Microsoft Teams

 

YOU SAID: “We need a model to assess the financial impact of new collaborative provision (franchise) ventures"

WE DID: Rebuilt the CP costing model to incorporate all required elements outlined in subsequent discussions

 

YOU SAID: “Create a clear single point of contact for insurance that all queries can be addressed to”

WE DID: Establish the insurance@hud.ac.uk mailbox where all queries relating to insurance can be sent

 

YOU SAID: “The ASIS SRL form is cumbersome and time consuming"

WE DID: The Development Team have produced a streamlined request form offered via the portal

 

YOU SAID: The 'My Students' screens have several more steps in order to get to the correct info" (following implementation of new GPA studies)

WE DID: The eVision containers reconfigured to display most relevant information first, to ensure academics can access required information more quickly and effectively"

 

 

 

Here are the latest examples of where we have listened to your feedback and made changes to how we do things

 

YOU SAID: “I would like an afternoon appointment with a student finance advisor”

WE DID: Afternoon appointments are now available, in person, over the phone or via Microsoft Teams

 

YOU SAID: “We need a model to assess the financial impact of new collaborative provision (franchise) ventures"

WE DID: Rebuilt the CP costing model to incorporate all required elements outlined in subsequent discussions

 

YOU SAID: “Create a clear single point of contact for insurance that all queries can be addressed to”

WE DID: Establish the insurance@hud.ac.uk mailbox where all queries relating to insurance can be sent

 

YOU SAID: “The ASIS SRL form is cumbersome and time consuming"

WE DID: The Development Team have produced a streamlined request form offered via the portal

 

YOU SAID: The 'My Students' screens have several more steps in order to get to the correct info" (following implementation of new GPA studies)

WE DID: The eVision containers reconfigured to display most relevant information first, to ensure academics can access required information more quickly and effectively"