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Mobile Phones & Contracts

The Mobile Requests team can supply mobile phones for University staff with a request subject to budget holder approval within your school/service.

Our current network provider is O2. Contracts that are taken out from O2 have a 2 year (24 month) length contract to run.

Please contact the Mobile Requests team for all mobile phone enquiries:

  • New Contracts, New Handsets & Handset Upgrades.
  • Account Enquiries, Travel Passes, Billing, International Roaming & everything else.

All new devices are deployed by the IT Deployment team and will be installed with our Mobile Device Management system by default.

Please see the tabs below for more information on phones & contracts.

Mobile Phones

We supply mobile phones that are purchased from O2. For a full device list & pricing please contact the Mobile Requests team.

Contracts - Voice & Text Only

The Voice & Text-only contract is for 2 years (24 months).

Cost: £3.60 per contract, per calendar month.

The following are part of the contract as standard:

  • All-inclusive talk minutes:
    • Calls to STD Codes are included.
    • Calls to your voicemail are included.
    • Calls to 0800 numbers are included.
    • Calls to non-geographical numbers are not included and are chargeable.
  • All-inclusive text messaging:
    • Text messages to all UK mobile phone numbers included.
    • Premium short-code text messages are not enabled and will not send.
  • MMS (Picture) Messaging:
    • MMS Messaging is not enabled on this contract and will only be enabled by specific request due to high costs for this feature.

International Roaming: Please contact the Mobile Requests team before going abroad so they can add the appropriate travel pass for the location you are going to. This is to help reduce the cost data whilst abroad.

Contracts - Voice, Texts & Data

The Voice, Text & Data contract is for 2 years (24 months).

Cost: £9.60 per contract, per calendar month.

 The following are part of the contract as standard:

  • All-inclusive talk minutes:
    • Calls to STD Codes are included.
    • Calls to your voicemail are included.
    • Calls to 0800 numbers are included.
    • Calls to non-geographical numbers are not included and are chargeable
  • All-inclusive text messaging:
    • Text messages to all UK mobile phone numbers included.
    • Premium short-code text messages are not enabled and will not send.
  • MMS (Picture) Messaging:
    • MMS Messaging is not enabled on this contract and will only be enabled by specific request due to high costs for this feature
  • 4G Data:
    • 4GB of UK 4G data. (4G depends on the model & compatibility of your hotspot, tablet & laptop).

International Roaming: Please see previous tab for information on International Roaming.

Contracts - Data-only

The Data-only contract is for 2 years (24 months). This is for use in the O2 Wireless Hotspot & Dongles, within 3G/4G-enabled iPads & other tablets and laptops with built-in 3G/4G modems.

Cost: £7.20 per contract, per calendar month.

The following are part of the contract as standard:

  • 4G Data:
    • 4GB of UK 4G data. (4G depends on the model & compatibility of your hotspot, tablet & laptop).

International Roaming: Please contact Mobile Requests regarding this specific request. We will recommend using local WiFi where available.

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