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Missed Call Notifications

Why do I keep getting e-mails about missed calls?

After 6 unanswered rings, incoming callers are diverted to your voicemail. If the caller hangs up without leaving a voice message, you will receive a Missed Call Notification in your Inbox.

A Missed Call Notification looks like a regular e-mail with the unique icon in the icon column:

You will see varying degrees of information about the caller, depending on who it is. If the caller is a University of Huddersfield member who is using Unified Messaging you will see their name, department and work phone number etc in the e-mail.

Can I reply to missed calls through e-mail?

If you receive a missed call from someone else in the University, or from someone whose details you have saved in your Contacts, then the caller's name should appear in the subject of the message. You can then reply to the missed call with an e-mail by clicking the reply button in Outlook.


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