"To be at the forefront of our customer needs, to improve efficiency and effectiveness in our customers working processes."
Finance and Procurement (Unit4 Business World On!)
Web Payments facilities
Recurring Card Payments
Tel 01484 473833
Please use the following link for Year End Procedures 2020 and for Web users please use Web Users Year End Procedures 2020 to find the relevant documentation to assist in the run up to year end.
Any questions or queries, please do not hesitate to contact firstname.lastname@example.org or call 3833.
We have a number of courses set up, spread across the year, to accomadate for all staff across the university whom have an interest in using and understanding the finance system. Click here to book your courses through the Staff Development website.
Training documents and forms are available by clicking on the links below:
Your feedback is highly valuable to us in ensuring that we develop a financial system that works for you. If you have any ideas, feedback, queries or suggestions, send them through to FinanceSystemsSupport@hud.ac.uk.
Here are a few comments we have received from some of our latest training courses:
“This was the first time that I was able to keep up with the pace of the session, and came away fully understanding the training - due totally to a top notch trainer! - Thank you”
“Agresso support have been extremely helpful and the training has been really valuable in helping me to do my job”
“Overall, I think the session went very well. The trainer who led the session was very helpful and i really enjoyed the session and found it very engaging.”
"Agresso support is excellent. Any queries in finance are dealt with quickly and efficiently"
To locate your requisition within Agresso, you can run a workflow enquiry. This will produce a real-time workflow map, identifying exactly the stages your requisition has completed and where it is currently waiting. To carry out this enquiry, please follow this link to our workflow enquiry training documentation.
The E-Market Place is a new method of ordering, which is integrated with Agresso, our finance system. We have created relationships with specific suppliers to incorporate their product catalogue into our ordering process, to streamline the procurement experience. The difference for E-Market Place orders is that rather than physically printing a copy of the order and sending it manually to the supplier, the E-Marketplace sends the order automatically and then the invoice is registered onto the system automatically also, reducing the manual work required by all departments. (Please note - to ensure that your order has been sent to the supplier you need to have received 2 emails, one email notification from Agresso and one from the supplier themselves, shortly after one another. If this is not the case please contact Agresso Support on ext. 3833 or email FinanceSystemsSupport@hud.ac.uk ).
We have a number of training dates set up across the year, consisting of Web Requisitioning, E-Market Place Ordering, Purchase Card Coding, Sales Orders, Expenses and Enquiries. All of our training dates are published on the staff development website (follow this link https://www.hud.ac.uk/hr/staffdevelopment/ ), where you can also book your courses too. If you have any queries with regards to training either email us at FinanceSystemsSupport@hud.ac.uk or phone ext. 3833.
Depending on what you are trying to find, we may already have enquiries and reports set up. However, if we identify that your query is unique we can try and create bespoke enquiries for you, to provide you your required information. To identify the best solution, ring (ext. 3833) or email us (FinanceSystemsSupport@hud.ac.uk) and we will get back to you.
We have the online payment facility called the Online Store. This is a place where products such as graduation tickets, conferences and DBS checks are advertised and sold, providing a 24 hour payment service to all of our customers. There is the opportunity to have the products available to both internal and external customers, or hide the product, so it is only identifiable to specific groups of customers. To identify if the online store is a suitable payment facility for your product/service you want to sell, please do not hesitate to contact Agresso Support or fill in this Online Store Form and send to Agresso Support. To view our Online Store follow this link https://www.store.hud.ac.uk/ (Please note there is a fee of 25p per transaction and 50p per refund to cover bank charges for card payments).
To update your Agresso password you will need to contact Agresso Support directly either by calling ext. 3833
To ensure that your Agresso tasks remain active and not time out whilst you are away, we can put on a substitute onto your account, to allow them to complete your tasks on your behalf. An appropriate substitute would need to be someone who has the same Agresso access as yourself and in relation to the financial regulations, should be of the same level or above in the organisational hierarchy. To send through your substitute request, please ring ext. 3833 or email FinanceSystemsSupport@hud.ac.uk
To provide access to a specific cost centre on your Agresso account, we will always require the budget holder approval. This will need to be sent in an email to Agresso Support at FinanceSystemsSupport@hud.ac.uk. Once this has been sent through, we will then add your access accordingly. We would always advise, once we have granted you access, log out of Agresso and then log back into to update your account.
If your claim has got multiple expenses lines you have the option of scanning multiple receipts in one image file and upload and match it to the first expenses line. The receipts will have to be numbered 1,2,3.... according to the expense line number that they relate to. (see screen 24 of expenses manual) Generally you don’t have to attach receipts for mileage claims.
Payment will occur on the next available payment run but it will only get paid when it has been approved by School finance office and/or budget holder.
The claim needs to be approved by the School office (for School staff) and the budget holder for the subproject used for the claim. If you are using a subproject that you yourself are budget holder for then your claim will go to your supervisor for approval.
If your claim has gone to the wrong person please check that you have used the correct subproject. You can get the budget holder to reject the claim and you can then change the subproject if needed.
Please follow the expenses manual which explains how to process a claim. If you get stuck at any point please email the Agresso team (email@example.com) who will point you in the right direction.
The online expenses system is within the financial Agresso system. To get to this use the Universities home page and navigate to the Online Systems then go to the Agresso link under A to Z. If you then find you can’t login then email the Agresso support team who will look into this for you.
Please note that the system logs you out after 20 minutes of inactivity. If you get disturbed while putting on your expenses claim please remember to save it as a draft or you will lose the whole claim.