FINANCIAL SERVICES MISSION:
To support the recruitment and retention of students by maximising the investment of human and physical resources devoted to teaching and learning, so that the University's aims and objectives ("to offer high quality learning, enriched by research and engagement with our business and cultural communities, to all who can benefit") are achieved.
The Finance Department of the University aspires to acheive a high standard of customer satisfaction through its Customer Service Excellence award.
FINANCIAL SERVICES NEWS:
Financial Services still available during lockdown
Although campus remains closed, our staff remain committed to providing the best service possible. If you have any queries for Financial Services please contact us via email in the first instance
Financial Services continue to hold Customer Service Excellence Standard
The Financial Services Team continue to hold the Customer Service Excellence standard for 2019/20 following our assessment in summer 2019. The standard is awarded by the Centre for Assessment, who state 'Customer Service Excellence aims to bring professional, high-level customer service concepts into common currency with every customer service offering a unique improvement tool to help those delivering services put their customers at the core of what they do'.
New Links & Info
Ministry of Justice Insurance Reforms - Important New Information
Financial Statements can be found here
Financial Regulations (held within the financial policies page)
Financial Services Plan (Internal Only)