Customer Service: Walking In Your Customers Shoes

Who is this course aimed at?

All University Staff

What is this course about?

A positive psychology approach to customer service. This practical interactive course will explore key concepts and enable you to find out how colleagues in other services and schools interact with their customers/clients. It will also allow you to share your best practice.

Booking info:

There are currently no planned events for this course, but you can add yourself to waiting list using the "Book your place" button above.

Don't have access to MyHR?

If you do not have access to MyHR (i.e. you may be an Affiliate) please email people@hud.ac.uk confirming your full name, the name of the course you would like to attend (and date of course if applicable) and the School/Service that you work for.

Attendee Details

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Our Development Themes

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A-Z of our Sessions

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Upcoming Sessions

Find our upcoming sessions here.