The Human Resources Group is committed to providing high quality customer service and we are very proud to have achieved the Customer Service Excellence standard in 2019 and we continue to monitor and strive to improve our standards of customer service. 

Our Customer Charter can be found here: Human Resources Group - Customer Charter.

We want to achieve and maintain a high standard of customer satisfaction and have a number of standards that we measure ourselves against.

Your feedback is important to us and we carry out reguar analsis of our customer satisfaction survey results for key areas around customer satisfaction and timliness of responses.  

How Are We Doing?

We love to hear how we're doing from our customers and you can leave feedback for us in a few ways. 

Leave Feedback

We hope that your customer service experience has been good, but we realise that on occasion, people will want to raise an issue they have expierienced.

Unhappy with our service?